“I know you ain’t talking to me like that!” I don’t know
about you but I have
Dealing with rude people who I really don’t know or don’t have
a relationship with is difficult enough. But interacting with people who speak
to me in degrading, offensive and patronizing ways who also claim to love and respect
me is extremely problematic; it is downright painful. Listening to a person who claims to love me
speak to me in a demeaning way makes me feel a whole range of emotions, and
none of the emotions are positive. And
even though there are many psychological and communication theories that explain
the impact of tough tones and rough words, I am convinced that my son expressed
it best when he was just 4 years old. He said, “Mommy, when you yell at me like
that it hurts me in my ears and it hurts me in my heart”.
Wow! The comment
stopped me in my tracks and made me realize how careless communication damages the
spirit and sometimes causes irrevocable damage in a relationship. Like my son
so eloquently expressed, hurtful words and hurtful tones linger in the heart
and can reverberate in your ears for weeks, and sometimes months. And the sad part is that you can never recall
the words or delete the encounter etched in the minds of your loved ones. You
can’t un-ring the proverbial bell.
So I want to offer a few tips that may help you when/if your
boo has a temporary and infrequent
communication lapse. In other words, when
she has a melt-down and has a bout of temporary insanity and speaks to you in a
disparaging way. And I want to emphasize two words: temporary and infrequent.
If you and your partner have frequent communication lapses (yelling, biting
comments, condescending tones, insults, etc.) or consistently communicate with
each other in disrespectful ways, that is indicative of a larger problem.
Tip #1: Recognize
that people who feel or have been wounded often yell the loudest and the most.
People who don’t feel acknowledged, cared for, appreciated and protected (overall
or in the moment) often respond in ways that are totally disproportionate to
the situation. Their over-the-top responses and comments are not at all about
you. Their responses are usually about their own emotional triggers that have
been activated by something or someone. And, many times they are usually not
emotionally aware that the have been triggered; they don’t know what’s going on
until it too late. They are just responding and reacting without thinking/
considering the impact of their words or considering the origin of their
discontent. They are just lashing out.
Tip #2: Recognize that people who feel or have felt
powerless may respond aggressively to perceived slights. It is a known fact
that people tend to be hyper-sensitive and over-react when they feel vulnerable,
weak, helpless and hopeless. When some people don’t feel in control of their
circumstances or they don’t feel in control of themselves, they may also project
their feelings on to you. Instead of looking inward to effectively address
their discomfort, they look outward, and oftentimes outward in your direction.
If they are emotionally immature or/and under a significant amount of stress,
they may resort to blaming, shifting responsibility, justifying, yelling or
other manipulative tactics in efforts to point the finger at you. Why? Because looking at themselves is too painful
or too overwhelming; sometimes it is just emotionally too hard.
Tip #3: Recognize
that some people don’t know how to access or explain their emotions and
feelings and so they act out. Yes, I
said it – adults have tantrums. They act up and they act out when they are
unable to express their thoughts, feelings and perspectives in way that makes
them feel heard. I have even known couples resort to what I call low level
communication – cursing, sarcasm, and innuendo. When some people are unable to
identify their emotions and articulate their feelings they “hit below the
belt”. If/when they are unable to say
"I feel frustrated, I feel scared, I feel ashamed, I feel disappointed, I
feel angry, I feel lonely" or whatever the emotion is, they are more prone
to respond in ways that are emotionally destructive and spiritually damaging.
Even though it is difficult to see beyond verbal attacks and
irrational outbursts, it is important to try. Many times behind the cutting
comments and offensive behavior is a hurting, scared person. A person who
really doesn’t need or want to battle even though their actions and words
suggest otherwise. What they really need is compassion, understanding and
empathy. However providing any support, let alone those three, are difficult to extend
when tempers flare and when people “cross the line”, specifically your
disrespect line.
But I challenge you to try. I am in no way suggesting that you excuse bad behavior and verbal assaults. I am suggesting that you respond in ways that de-escalate the situation to prevent unnecessary wear and tear on your relationship. And, there are a few proven ways to decrease tension when communication break-downs or melt-downs occur.
The first way is to offer silence so that you maintain your
composure and resist the urge to retaliate. Or you can provide a gentle touch
or a hug to show your willingness to stay connected and engaged during the
conflict. You can lend an ear and listen
to what they are attempting to say even though they may poorly communicate
their needs. You can leave the room to give you space and to give them time to collect
their thoughts and calm down.
After the verbal tirade is over, it will be important to
discuss what caused the emotional outburst and the discussion should include facts
and feelings. The facts will hopefully help you understand and appreciate
what happened - situation, event, interaction or person. And discussing the feelings will help you understand the triggers - old wounds,
emotional baggage, feelings, fears - that precipitated the intense response.
It will also be important to discuss the heated exchange and/or
the cutting comments too. Be sure to express how the exchange made you feel,
and offer ways to prevent the verbal outbursts in the future. Like I said
before, infrequent communication lapses are problematic enough and need to be
addressed. But consistent, out of control rants should never been tolerated.
Being spoken to in a way that feels disrespectful is never
good; it can feel insulting, embarrassing and humiliating. And when you don’t
respond in a way that restores your respect or challenges the disrespect, it
can make you feel cowardly and ashamed. But if we are honest, we all can admit that we
have had communication lapses. We all, at one time or another, have done some
yelling or have been yelled at. And we all have also been the recipient as well
as the perpetrator of some offensive and patronizing interactions too.
So here is the take-away. When your spouse/partner/boo has a communication lapse, remind
yourself that her reaction is not about you. It is her own internal emotional
stuff surfacing. Don’t make it about you
and don’t make it your sole responsibility to placate her. Remind her that you
love her, that you are willing to listen, and that you are willing to help as
long as it is done with and in love and with and in respect.
As long as
communication lapses are the exception and not the rule, be encouraged. You can
work on yourself to better identify and/or control your emotions, and you can practice
communicating with you partner in a direct, yet loving way. So if you have a communication
lapse, quickly admit your mistake, apologize for communicating in a dishonoring
way, and commit to do better. You deserve it and so does she.
Good luck and success to you as you continue to CREATE Love!
Blessings!
SharRon Jamison
Share.Care.Inspire
I Can Depend on Me
Well said...So needed this knowledge.
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